South Island Tours NZ take all practicable steps to identify and minimize potential dangers. However, we are visiting premises that may have their own hazards beyond our control.
We reserve the right to withdraw any person who in our opinion is likely to endanger themselves or others.
LIABILITY CLAUSE: To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.
TOUR ROUTE: While all effort is made to keep to the advertised itinerary due to natural and environmental factors this may not always be possible as these are situations beyond our control.
On confirming your tour, a deposit is required to secure your place.
Deposits can be paid directly or by credit card.
Final payment is due a month before your tour commences.
If a credit card is used for your final payment, a 2.5%. surcharge applies.
Deposits are non-refundable but can be transferred to another tour. Final payment is due one month prior to your tour commencement. For cancellations received after final payment has been made there will be no refund. We understand that cancellations can occur due to illness or unexpected events therefore we recommend that you take out comprehensive travel insurance. Itinerary, pricing and all terms and conditions are subject to change without notice.
Covid 19 Policy
In the event of a Covid 19 lockdown happening to disrupt your tour.
You can choose to have a refund for the monies already paid for your tour, less a booking fee of $100 per person for administration expenses.
Or hold over your tour and monies paid for another tour date either this season (depending on availability) or next season.
For Bookings Related to Our 4WD Tours:
Understanding the Risks of 4WDing
If you are joining us on a 4WD tour then as part of your booking form, you will be required to sign a document saying:
- That you understand that this activity could involve risks and potential hazards. The risks and hazards include but are not limited to rolling off a steep track, hitting obstacles (such as trees, rocks, or other vehicles) or being hit by another vehicle.
- That you are aware that participating in the 4WD Tag-along Tour offered by South Island Tours NZ Limited could be hazardous if you not using care, control, and responsibility. Acknowledging that these risks could result in injury (physical or mental).
- That you agree to drive with care, and obey the rules set out by South Island Tours NZ Limited and instructions always given by the guide.
- That you accept that if you do not adhere to the instructions and rules, or act dangerously, recklessly or in a way that might endanger yourself or others, South Island Tours NZ Limited may remove you from the activity. If this occurs, you acknowledge you will not receive a refund.